In 1999, federal law required the State of Florida to collect child support through a state disbursement unit (SDU). Most child support payments now are processed by this SDU. Because this change affected so many people, a customer service system was implemented in the Tallahassee SDU.
The Voice Response Unit provides information about your account automatically; it can tell you when your last support check was issued. However, you will need your social security number and case number to obtain the information. If you don't have your case number, you can get it from the Clerk's Office in the county in which your support was ordered. The Voice Response Unit number is 1-877-769-0251. If you have general questions about child support, please call your local Clerk of Court's office. In Citrus County, the number for the Domestic Relations Division of the Clerk's Office is 352-341-6421.